Research & Strategy
- User interviews, contextual inquiry, and Jobs-to-be-Done analysis
- Heuristic evaluation of existing products with prioritised finding reports
- Information architecture and detailed user flow mapping
- Accessibility audit to WCAG 2.2 AA standard with remediation guidance
Design Execution
- Low-fidelity wireframes iterated with real users before high-fidelity design begins
- Interactive Figma prototypes used in moderated usability testing sessions
- Design systems with Figma variables compiled to CSS tokens and Storybook documentation
- Developer handoff with annotated spec files and motion specification documents